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Summary and Comments

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Category: 

Litigation

Date: 

1997-08-07 08:21:51

Subject: 

First Case: Charge Card Breakdown

  Link:

http://www.freep.com/browsing/tech/qcredit7.htm

Comment: 

This DETROIT FREE PRESS story (Aug. 7) reports on a local vegetable store that is suing its software supplier. Credit cards with an expiration date of 2000 are not accepted by the point of sale (POS) terminals. Worse; the system sometimes crashes for several hours.

What is interesting is the response of the president of the software company. The problem is universal, he says, implying that his firm should not be singled out.

The judge warned against lawsuits. "Lawsuits are not going to be a solution if in the meantime you're going out of business."

Link: 

http://www.freep.com/browsing/tech/qcredit7.htm

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